FREQUENTLY ASKED QUESTIONS
Our regular shop hours are Monday-Friday from 9:00 am to 5:00pm. We are also available for emergency repair services after hours by request. Please call 706-768-5455 with any questions about after-hours services.
Will you splice a hose or crimp new fittings on an existing hose?
We are unable to splice hoses or crimp new fittings on an existing hose for liability purposes. We only crimp new hose and fittings to ensure the best quality possible!
How much will my repairs cost?
Every job is different and customized to your exact needs. We can provide a rough estimate of what the cost of our services will be, however, we often cannot tell how extensive a job is until we actually begin disassembling your equipment. Cylinder repairs start at $150 per cylinder; this covers the labor, miscellaneous supplies, and inspection. The final cost will vary depending on the size of the cylinder and the extent of the repairs/repair kits needed. All other services will depend on the complexity of repair.
Can you do service calls?
We are slowly offering more mobile hydraulic services. However, due to the volume of jobs coming in and out of the shop, we are not always available do service calls for hydraulic repairs. If you are able, we ask that you please remove the cylinder/pump/valve/hose and bring it to us to be repaired. If you are unable to do so, please reach out and we will try our best to accommodate your needs.
When will my repairs be completed?
We understand how important it is to have our all of our customers back up and running in a timely manner, therefore, jobs will be completed in the order they are received. However, we can charge a "rush fee" in special circumstances to have you bumped to the top of the job list.
Where does "RTT" come from?
Our name comes from our parent company, Rapid Truck & Trailer Repair. Rapid specializes in mobile truck & trailer repair and roadside service. When we realized the amount of existing customers also in need of hydraulic services, we decided to open a shop to do just that! Established in 2018-- we became the first dedicated hydraulic shop in the Commerce , GA area, and continue to provide excellent quality service and repairs to keep our loyal customers coming back.
If you are in need of roadside repairs or tire service, please contact Mike with Rapid Truck & Trailer at 678-925-7799.
Our beloved mascots may make the occasional appearance at RTT. Grayson & Jax LOVE helping around the shop. If they are here when you visit us, feel free to say hello!